Help center

Looking for a step-by-step example? Visit Guides. For an account or payment problem, contact support.

How do I get started?

Create a free account, choose an assistant and describe what you want to make. Include your audience, goal and source material. No invitation is required. Registration does not start a paid subscription; AI actions use available account credits.

What are roles, writing styles and private assistants?

• Roles keep business profiles and writing styles separate. Switch to your project's role; rename it in My roles and assistants.
• Your profile supplies context such as your business, audience and offer. Turn on the personal-profile switch in a conversation to include it.
• Writing style captures your expression habits. Add your writing, generate an analysis, then review and edit it.
• Private assistants follow instructions you save for a recurring task. They are additional assistants for your own account.

How do I get a more useful result?

Give a specific task, enough source material and a desired format. Review the draft and explain what to change. Check facts and third-party rights before publishing. Copy a result to use elsewhere or save it to your content library. The guides include adaptable prompts.

How do credits and subscriptions work?

The pricing page shows monthly allowances, prices and available purchase options. Check the credit cost beside an AI action before submitting. Credits are usage units, not a fixed number of finished articles.

Subscription credits are issued for each paid billing period, expire at its end and do not roll over. See your balance and activity in credit history, and orders in payment history.

How do I cancel or request a refund?

Cancel future renewals in subscription settings. Current-period unused credits remain until that period ends. For a charge you want reviewed, follow the refund policy. Cancellation does not automatically delete your saved work.

Why can I not sign in?

Use the same method you used to create the account. For email sign-in, check the address, use Forgot password if needed, and check spam for verification messages. If a security check does not load, try a supported browser, review site-blocking settings and use a stable connection. If you still cannot sign in, email support; no account access is needed to email us.

Why is a reply delayed or missing?

Check the connection and conversation status. Return to the same conversation to look for the result, and avoid repeatedly submitting a running task. Preserve your request before retrying after an error. For an apparent credit discrepancy or persistent failure, send support the approximate time, assistant name and visible error.

How do I use voice input?

Select the microphone, allow browser microphone access and speak. Stop when finished. If permission was denied, change this website's microphone setting in your browser. You can enter text instead. For how voice data is processed, see the privacy policy.

How do I install Teamasa?

Use your browser's Install app or Add to Home Screen option when available. On iPhone or iPad, open Teamasa in Safari, tap Share and choose Add to Home Screen. Installation adds a shortcut or app window; AI features still need an internet connection and your account.

How do I manage or delete my data?

Open account and privacy to download saved data, change analytics preferences or request account deletion. Support reviews deletion requests and confirms completion. Save what you need and cancel active renewals before closing your account. Contact support if you need help with both.

You can also change optional analytics using Privacy preferences in the footer. See our privacy policy for details.